When can I expect my transcripts after I complete a course?
For our online classes, we have a two week turnaround time for license renewal grades following the end date of the course. This allows us time to process students who have requested an extension to complete coursework, verification of your information with the BOEE and ISEA, and of course, time to grade your assignments. For graduate credit, this turnaround time is four weeks to accommodate for a paper transcript being mailed to you after we submit grades to Drake University.
Important: your Graduate Credit transcript may only be submitted once for a specific course and date range. Errors in registration information will result in a turnaround time longer than four weeks. Please verify your registration information to ensure your transcript will be processed correctly.
First, verify that the correct email was entered on your registration. If the correct email was entered, check your SPAM or junk mail folder. Sometimes a school district email will trap or block our emails with username/password information or transcript access details because they are sent to all participants of a course section. You may want to register with an email address not associated with a school district to avoid this issue.
If you registered for a course between 5pm Friday and 8am Monday, we are out of the office and will manually enroll you that Monday morning. You will receive an automatic maximum extension of one week to complete your course. Enrollments are open for any course section until the first Wednesday of class. If you need to enroll after the first Wednesday of class, please contact email@example.com.
I haven't received any information on how to login to my class or how to access my transcripts.
How do I get my transcripts?
For those who took classes for License Renewal Credit: If you go to the ISEA Academy main page, then select “Get your transcripts” on the middle right-hand side. it will take you to www.iseatranscripts.org, where you can enter your BOEE folder number and email address and your transcript will be emailed to you. This is a valid ISEA document you can use as proof for your school district.
For those who took classes for Graduate Credit: Your class will not appear on your digital transcript due to changes in Drake University’s class categorization. This does NOT mean your work wasn’t graded, only that courses taken for Graduate Credit will no longer appear on your ISEA digital transcript. Similar to those who have taken AEA courses, Drake will mail you a paper copy of your transcript following entry of your grades.
I'm under a deadline. Is there any way to get my transcript faster?
"Rush requests" are available for License Renewal transcripts only, and must be requested from the Registrar prior to the first week of class. If your deadline falls within a turnaround time, please email firstname.lastname@example.org immediately so we can discuss an option within our means. Please schedule your courses accordingly for your License Renewal or Graduate Credit deadlines.
How do I renew my license?
The BOEE can take anywhere from 4-8 weeks to process your License Renewal request. It is your responsibility as an educator to renew your license in a timely fashion. For more information, visit the BOEE website.
Can I pay by phone or by check?
For payments by check, mail to:
Safe Schools Academy c/o Iowa Safe Schools
PO Box 704
Des Moines, IA 50309
For registration by phone or if you have any other questions, call 515-381-0588.
I've never taken an online class before. What can I expect?
That's ok! We're here to help. Our online classes run in individual three-week sections, are work-at-your-own-pace, and all material is self-contained--which means you don't need any extra books, subscriptions, or software. Syllabi are available by clicking on each courses' icon in our Safe Schools Academy Online Classes page. Content is course-dependent, but typically involves readings, discussions, and a few webinars accessible via YouTube. There's no specific time you need to be online, and the most important part of all our courses is fostering dialogue among the course participants and their work.
If you have any specific questions, call 515-381-0588 and our Registrar will assist you.
Should I take Graduate Credit or License Renewal credit for lane change?
Check your local contract regarding lane change information.